Product quality after-sales service terms
All OMY tools manufactured by Chengdu tools factory are manufactured in accordance with national standards for tool production and international tools.
Within 360 days of the 360 days when you buy a tool factory produced by a tool factory, a product that is caused by the quality of the product itself can not be used normally during the use process.
You can make repairs to the authorized distributors of the OMY tools distribution or cooperation in the near future until you replace them.
The product damage caused by the quality of the non product itself can also be given high quality service at the authorized distributor of the imperial OMY distribution throughout the country. The maintenance fee standard is based on the standards set by the tool factory.
To enable you to get quick and effective product services, oMY will authorize vendors to follow the following service principles
A: provides service workers OMY the specified point of sale should follow the customer priority continuity in the work of the principle.
B: users in need of customer service service, shall provide corresponding proof of purchase.
C: After the use of products, rust, plating, surface scratch, plastic handle breakage, and packaging materials (such as cartons, shelves, plastic shells, paper cards, etc.) are damaged during the use process and are not of free service.
D: The use of due to natural wear and tear caused damage to the product (or products can not use the fee for the service range.
E: Abnormal circumstances caused by damage to the product (or products can not use the range of services. Provide maintenance services can charge the cost of materials in accordance with the maintenance standard.
F: All workers OMY products still can not normal use, can be a replacement.
G: Each service should be complete in a customer service tool service card.
H: users should be based on the product description requires the use of the right tools.
You can call the salesman at any time. Or log in to Ling'an Qian Qian Cheng Hardware Tools Factory consultation.
